Recent Harvard articles have been consistent in their insistence that a different mode of leadership will be required in all businesses going forward. Business as usual got us into the predicament we are in so we can't simply go back to it when the economy recovers. New leadership will be about facilitating, collaborating, and empowering.

I write a lot about person-centered care. When readers write back, they pin a lot of the stagnation in implementing person-centered care on leadership. People change because they want to change. Leadership has to create that context. Albert Einstein said, “No problem can be solved from the same level of consciousness that created it.” With that in mind, watch the video below to hear some leadership qualities I believe are necessary to overcome the present stagnation.

Anthony Cirillo, FACHE, ABC, is a marketing consultant, professional speaker, aging and senior health expert, and the owner of Fast Forward Consulting. Visit his personal blog at www.anthonyssong.blogspot.com.